Client Testimonials for GPU Mart

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Happy with excellent service received from Alina, She resolved my query expeditiously .


Extremely Satisfied even if I'm been annoying during the process but i'm happy and will continue to be a customer for a very long time.


Great customer service. Work quickly to attend our requirements.


great attendant. I just didn't close the deal because the difference in currency exchange is very high.


COCO.P service is very good, she solved my problem very quickly and effectively, very professional, I think she must be a beautiful angel, thank you very much.


All of the agents have been absolutely fabulous and helpful.Thank you so much.. it does mean a lot.Paul.


Great person, speedy, and got the problem resolved fairly quickly.


Jay P by far is the best agent I have dealt with. good customer service. I recommend to give him a pay raise. Thanks :D


Prompt and Quick response from support agent (Penny). Thanks a lot


Tracy X.He or She was Great. Extremly Satisfied with the Support. Keep Up the Good Work.


Your services is consistently better than excellent. Many thanks


THE BEST. Instead of postponing issues, he/she did everything to resolve once and for all. I am so happy and proud of service and attention i got.


Upgrade of the server from windows 2012 to 2019 went as planned and was seamless. This was clearly a complex upgrade and was completed in 4 hours without any problems.The process also discovered a minor issue in my DNS for one of my sites, quite outside Databasemart's systems and this was also resolved for me.Excellent service as usual.


Very quick and efficient help from all the staff 24/7.Unbelievable service. Many thanks.


Coco P was very patient in answering my questions and offered me a good discount!! Thanks coco P!!!!<3


The agent was helpful and didn't make me feel like an idiot even though my questions were not the greatest.


Prompt replies, professional and always helpful customer care. Thank you


Calla Again helped me and resolved my query and concern for the DNS. Thank you team for your patience


I was confused to get one IP for New connection or I can go with existing server. They clarified and given option to take it in existing server with less cost for new IP.


very good session... but extremely concern your system is totally dependent on the support team on Chats... i guess they provide personal touch... Otherwise i have no clue how anything work here at DatabaseMart


Penny was super fast and updated the server in just a couple of minutes. So nice! Thank you.


Coco was very helpful, knowledgeable and quick, our request was sorted out in no time.


support went through the problem and actually explained the issue.


He was patient with me, since I can't speak English and I was using "google translator"


I am extremely happy with the support I received. The agent name was Penny, and did super quick job for everything I asked. Thank you.


Penny is Great, please be sure she has her preference of beach-side lounge with handsome dudes bringing unlimited tiki drinks!


helpfull, laughter at my jokes .... that maybe .... weren't.... too funny


Extremely helpful and solved my issues the fastest way. I am so pleased with the service and would love to have him/her assigned to me always.


As usual prompt response to resolve my self made problem. Thanks Rena, keep up the good work.


Support agent is so polite and respond and solve my queries quickly. And, I never expect you upgrade my server without lose my data and configuration even my IP... This is awesome to me. I highly recommend Database Mart.


our programmer killed the server. got new server because old server died (was not able to reboot) so installed new server onto account. programming on is not up to date when it comes to issues like this. please update the programming


Thank you guys for your effort, we feel do all do the most you can do


The timely and prompt assistance from Perry is well on point and helpful.


I am extremely satisfied. The agent was very professional and demonstrated expertise.


Great support from the support folks they helped me setting up my VPS server, webpage and mail.


Agent was responsive and helpful looking into this issue for us.


Very quick resolution of the problem, exactly what I had hoped for.Thanks very much


As a new customer, your prompt responses to our needs as we configure/troubleshoot/deploy our new website has been amazing! THANK YOU!!


Lost a good amount of server time but the Support Crew came through!


Very quick and helpful. Precise information given that helped making decision immediately. Thanks


Thank you for prompt, professional support, Emily! Issue was resolved quickly.


Extremely satisfied with communication and actions of the agents.I work with many vps, servers and colocation companies for a lot of years and havent found a customer care with this level.congratulations!


Cannot fault these people. They are always excellent, helpful, cooperative and quick.


Penny skillfully repaired our database connectivity issue using the classic off-then-on-again maneuver. BRILLIANT! I recommend a pay raise for Penny!


took their time to help out with an error . Even though they didn't fix, I appreciate the time and effort.


The people and service were great. I really appreciate your help. Unfortunately the same issue has occurred before so it would be helpful to know what is causing this problem. Or at least what was done to fix it. If it's something that I'm doing that's causing the problem, I'd certainly like to change my procedures.Tom


The best support that actually answers your questions. Thank You.


I had the most patient agent in the world, super friendly and attentive at all times, there is nothing to fault, just the excellent service.


Support agent was very helpful in solving a CPU and memory issue I was having with windows version. So they offered a new setup changing windows version which solved the issue.


Always helpful and very knowledgeable, Thanks Penny and Team DBM. All our best wishes :)


Buying concept is confusing, 2 websites, different products and discounts, different accounts... hard to solve, I was on the edge to quit the process. Fortunately, agent helped me.


Trying to rate 5 but it's not ticking.bunch, Coco P for your wonderful job this morning.


Short notice, due to some urgent nature of the emergency maintenance, but such clearly could not be avoided.Excellent communication, and minimal downtime


Very impressive instant resolution of my problems are given by database mart team. I am very thankful to whole team of database mart and wish them to grow their business.


The agent is so helpful and accommodating. She really extended very good customer support services to me...


Calla was of a service attention and excellence, of the highest level. Thank you very much.


Jonathan Thank you for your time, patience and understanding. Excellent Support :)


Extremely happy with service excellence and professionalism displayed by Aimme in resolving my logging in problem.


Muchas gracias, muy oportuno su ayuda, de ser posible seria bueno que se pueda coordinar en el idioma de nosotros como clientes para entendernos mejor


Because of sub-par connection speeds, technical support setup a new server in the data center that I already had a VPS located in. This fixed my issue. I'm now getting synchronous up/down speeds.Thank you for the excellent customer service!


All of the problems this time were of my doing. Typos, that I missed and time wasted because I didn't see them in a timely manner. For that I apologize.


Very responsive and fixed my error without delay ... great service


Ms. Tracy and Ms. Alina was responsive and adept in resolving my requests. Thank you very much!


Hello, very good afternoon, could you please review this ticket [244-28938806-0021] since I am waiting for you to send me the invoice of $ 50 to pay it from the dedicated server and send me the 19 missing IPs


Jay P responded fairly quickly to my chat request. We were able to repro the problem.


Linda is very cooperative and knows her job well, very happy with the service.


shane mam she was really Very Helpful I am very happy to get her service I want her all time to get service.thank you mam for your service


Calla helped me till i get the result. Have taken a step further to look at everything possible to make the website working. Appreciate the help and the team for helping me out.


Penny gave me the information I needed fast and complete... Thank you


Extremely fast "no hassle" support service for an operating system re-install. Obviously, it would be nice to have a "self-serve" capability for re-installs, as many of your competitors do, but with 20 minute turnaround, like I received today, self-service would only be marginally faster.


Support is great. Had all my questions answered. I also think that your service is great and affordable. I am using a 3 day free trial on the upgraded version after which I will know which one to choose in order to balance performance with budget.


Pls keep continuing this kind of service and faster updates. Thanks a lot.


Always understands my request and goes an extra mile to help. When I've tried others without success and somehow get to meet Sherry X, I am sure my issue will be definitely resolved. If I had a chance to choose who will attend to me, it certainly will be Sherry X.


Un servicio super eficiente y eficaz, respondió a todas mis inquietudes de manera satisfactoria,


As always, great customer service. I had fun and got great services in the end.


I'd suggest adding custom solution plans (like more storage-less cpu, more cpu-less storage). Coco was fantastic. To the point and precise.


Rena, Sherry X, Aimme, all was extremely good with me and my problem.Regards


Absolutely cal, too time to listen and solved the problem. I am so so pleased.


Question was answered on time and with clear information. Keep it up.


I have got a best vps server today, I hope I will use it forever!


I'm very pleased with the agent that assisted me, that is, Tracy. However, am disappointed that I could not find a product that could currently suit my needs. Thanks though, for your assistance.


Penny is wonderful, supper support and quick and solve an issue in 5 min. A ticket support was created from more than 12 hours where non of Ryan & Calla was able to fix it. Thank you Penny :)


Tracy was very quick in fixing my concern and she understood the situation properly.


One of the best attendants I've ever seen.Total attention, Coco P. a super kind person.After the end of my free hosting period, I will certainly pay per month.


Attentive to detail regarding multiple servers in the same conversation clearly understood instructions


Best support team i've experienced so far. Keep up the good work.


Penny the best support! my 1st time here Thank u to all more powers i invite my co workers to migrate here


Angelica is very professional and knowledgeable. I am switching my hosting provider


You already know how I appreciate the customer service department. Once again thanks for fix any issue that I have.


Customer support from this company is really good. I have to take the time to respond this because i feel that you deserve it .Thanks for your good service, i'll give you 10 stars.


i had a great experience on my ticket support and the response time was awesome.


Clearly you have exceeded expectations in understanding customer issues and providing solutions to them


Cici checked what was up and a minute later my website outage was repaired. Cici has the magic touch!


Support team always help quickly and issue solved perfectly.Thank you very much again Win


Tech support staff are great. I've my server up and running in no time. Thanks.


Cameroon k. has always been helpful each time he attends to my request.


Penny was as usual very helpful in order to solve my request. After being round and round width Email support finally Penny was able to set my firewalls correctly. Keep the good work!!!!


Thank you very much, I wish the issue were fixed sooner, but it got fixed.


As usual your customer service and support is great. We are very happy as a customer


Everyone has been polite and helpful. That's why I ordered another VPS from DBM today. Thanks again - Tom

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